1. Generally
2. Gathering information
3. Use of information
4. Access to Information.
5. Cookies
6. Correcting, Modifying or Deleting Information
7. Secure Transactions
8. Periodic Changes
9. Acceptance of the Privacy Protection Procedures applied by e-pantazaras.gr.
10. Return Policy-Withdrawal.
11. Order Cancellation.
12. Inability to Provide Services.
13. Non-Receipt of Product.
1 Generally
The company PANTAZARAS STAVROS AND CO. OE., created this website (e-pantazaras.gr) with the sole purpose of serving their customers. The information provided voluntarily by the users of the mentioned website, is used by e-pantazaras.gr in order for its users to have direct and substantial communication with the store, to be provided with answers to specific questions they ask and finally to be served and their orders are executed. e-pantazaras.gr does not distribute to any other organization or partner that is not connected to e-pantazaras.gr the email addresses, or any other information concerning its users and customers.
2 Gathering information
e-pantazaras.gr designed its website so that its users can visit it without having to reveal their identity unless they wish. The visitors of our website are requested to provide us with their personal data only in case they want to order a product (s).
3 Use of information
e-pantazaras.gr collects the following types of information about users:
Information that the user gives us when registering as a customer
Information that the user gives us in order to execute his order from e-pantazaras.gr. When filling out any order form on our website, you will be asked for your name, address, postal code of your area, your email address, your phone number, credit card details, how to pay for the order
Additionally, you may be asked for more specific information, such as shipping details of an order, invoicing details or details about the offer you have requested. e-pantazaras.gr makes use of the information you give us during the electronic submission of the form, in order to contact you regarding:
The delivery of the order at your place
For confirmation and identification of the customer in any necessary case
Special offers e-pantazaras.gr
4 Access to Information.
Every order processing requires the collection of personal data, for delivery or reservation of an order. Also, the use of a credit card, for the debit of which proof of identification of a legal holder is required, for the first and only time, is guaranteed in each case. Any supporting document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the responsible department of e-pantazaras.gr. In no other case can e-pantazaras.gr share your personal information with others without your prior consent, unless this is required through legal channels.
5 Cookies
e-pantazaras.gr has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing websites such as e-pantazaras.gr to operate smoothly and without technical anomalies, to collect multiple user options, to recognize them frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause harm to users’ computers or to the files stored on them. We use cookies to provide you with information and to process your orders while each time you exit the site they are automatically deleted.
6 Correcting, Modifying or Deleting Information
e-pantazaras.gr allows its users to correct, change, supplement or delete data and information submitted to e-pantazaras.gr. If you choose to delete information, e-pantazaras.gr will act to delete this information from its files immediately. For the protection and safety of the user e-pantazaras.gr will try to make sure that the person who makes the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems with the operation of the website or to ask any question contact e-pantazaras.gr via e-mail at info @ e-pantazaras.gr. The change or correction of your personal data can also be done through the login page of e-pantazaras.gr.
7 Secure Transactions
e-pantazaras.gr is committed to ensuring the security and integrity of the data it collects about the users of its website. e-pantazaras.gr has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (eg by telephone). These processes protect users’ data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to certify that this information is accurate and used correctly.
8 Periodic Changes:
e-pantazaras.gr is constantly expanding, updating and improving its website, and the related products and services, will update this policy. We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users.
9 Acceptance of the Privacy Protection Procedures applied by e-pantazaras.gr.
If you use this website you accept and agree to this Privacy Statement as well as the terms and conditions of use of the website announced through it.
10 Return Policy-Withdrawal.
See the relevant section.
11 Order Cancellation.
You can cancel your order at any time. However, if the product has already been shipped with the cooperating Courier company, you will be charged for the shipping costs.
12 Inability to Provide Services.
Despite the reasonable efforts made by our company, there is a case where a product appears incorrectly as available. In this case, our company will make an effort to execute your order. In case the order processing time varies, in the estimation of the company, significantly, we will contact you if you wish to continue your order or if it will be canceled. However, if the cost of the product differs from what appears in the online store, then we will contact you again if you wish to continue your order with the new cost or if it will be canceled.
13 Non-Receipt of Product.
In case you did not receive the products you ordered within 10 working days, then contact us to check the reason for the delay. You will be able to cancel your order, even if it has already been shipped with the partner Courier company, at no cost.
The site e-pantazaras.gr does not bear any responsibility for any errors or omissions or any problem that occurs related to information contained in the web pages. The contents of this site are purely informative and come from internationally recognized organizations and sources of recognized prestige.